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Did not receive my download

12

Hey,

I purchased one of your premium comics today with paypal and I never got a download for it or a notice of it in my email. Where can I find it?

Agemagic

Same thing happend to me

Sorry for the late answer! If you guys still have the problem check out the "Profile" menu and under the orders you can find all the products!

Yeah I had purchased the Revenge of the Little Sister video, but every time I downloaded it, just gives me a mp4 file that doesn't play.

Quote from DIsneyMaster on 10/25/2016, 02:38

Yeah I had purchased the Revenge of the Little Sister video, but every time I downloaded it, just gives me a mp4 file that doesn't play.

I checked the file and it is still okay! Probably there is something wrong at your end, maybe the codecs or the player needs to be updated!

Quote from bela04 on 10/25/2016, 11:53
Quote from DIsneyMaster on 10/25/2016, 02:38

Yeah I had purchased the Revenge of the Little Sister video, but every time I downloaded it, just gives me a mp4 file that doesn't play.

I checked the file and it is still okay! Probably there is something wrong at your end, maybe the codecs or the player needs to be updated!

 

 

Well I use VLC and it said that I have the updated version. I also tried to play the file on my iPad and got nothing.

 

Well I use VLC and it said that I have the updated version. I also tried to play the file on my iPad and got nothing.

 

Try with another player, I use BSPlayer and it is fine! OR update your Codecs, K-lite Codec Pack could help.

I tried BSPlayer and downloaded the codac pack and still got nothing. The BSPlayer said the file was corrupted. I should mention that I'm not particularly good with this sort of thing.

Hello, I buy "the company" yesterday on paypal and I still have not received it by email. Thank you for you understanding.

Apparently, we don't receive emails for downloads anymore. However, we access our purchases on our profile pages.

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